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Report a Concern
Town Employee
Electric Service
Parks & Recreation
Public Safety
- Abandoned / Junk Vehicle on Private Property
- Graffiti Removal
- Traffic Complaint (Neighborhood speeding or stop sign issues, Parking complaints, etc.)
Road Maintenance / Repair
- Dead Animal
- Pothole Repair
- Sidewalk - Issue / Concern
- Sidewalk - Request for New Sidewalk (for areas where a sidewalk does not currently exist)
- Sight Obstruction at Intersection
- Sign Inspection Request
- Street Issue / Concern
- Street Sign Repair / Installation
- Traffic Light Malfunction (this link will direct you to NCDOT "Report a Problem’ page)
Solid Waste
- Box Pickup (New Residents Only)
- Bulk Trash Item Collection
- Trash / Recycling - Missed Collection
- Trash / Recycling - Cart / Container Issues (for missing, damaged, replacement, or other issues)
- Yard Waste Collection
Transit (Bus) Service
Utility Account
- Unlock Utility Account
- Utility Customer Contact Change Form (update legal name, email, phone number)
Water, Sewer, and Stormwater
- Drainage / Stormwater Concern (road flooding, storm drain cover missing, erosion problems, etc.)
- Water / Sanitary Sewer Concern (illegal connections to hydrants, water conservation or cross connection control violations)
Zoning Compliance
Service Guide
| Department | Phone | Issue / Concern |
|---|---|---|
| Building Inspections and Permits | (919) 249-3418 | Obtain permits to complete home projects (electrical work, addition of a deck, etc.) |
| Housing | (919) 249-1039 | Housing Programs (Affordable Housing, Housing Rehabilitation) |
| Parks and Recreation | (919) 249-3402 | Recreational programming for youth, adults, and seniors |
| Planning & Community Development | (919) 249-3426 | Sign Permits, Development Questions, Zoning Compliance (illegal signs, overgrown weeds, illegal dumping, mosquitos) |
| Police Department | (919) 362-8661 | Noise Complaint, Parking Violation, Apply for Mobile Vendor Permit |
| Traffic Signals | (919) 249-3358 | Traffic Signal Timing, placement |
| Utility Service | (919) 362-8676 | Billing Question, Connection or Disconnection of Utility Services (Call 919-372-7475 for after-hours emergencies), Sign up for Bank Draft |
| Water Resources | (919) 362-8166 | Water / Sewer Issues; Street Drainage, Stormwater Issues, Water Quality Concerns |