A NOTE REGARDING COVID-19: The Town of Apex has suspended all late fees and disconnects for non-payment during the COVID-19 emergency. This policy is in alignment with the Governor’s Executive Order 124.
We understand that the uncertainty of our current situation has created hardships for some in our community and we are here to support you. We also recognize that everyone’s situation is different and we encourage you to email us or call at (919) 362-8676 to discuss what other options we may have to help.
Once you’ve made your payment through eServices please contact our office at (919) 362-8676 Monday through Friday, between 8 am and 5 pm to schedule reconnection of your utility services. After hours reconnections are available on the night of cutoff from 5 pm to 10 pm for an additional $75 fee by calling (919) 372-7455.
Other Payment Methods
Walk-in Monday through Friday, 8 am to 5 pm 73 Hunter Street Apex, NC 27502
Drop Box Apex Town Hall Parking Lot 73 Hunter Street Apex, NC 27502 Available 24/7