Call Customer Service at (919) 362-8676 or request a new cart with this online form. They will repair or replace your cart and/or bin.
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The Town will make a one time pick-up of boxes at no charge for new residents. You must break down all boxes. Request pickup online or call Customer Service at (919) 362-8676 to schedule a pick-up date. The night before your scheduled date, place the broken-down boxes curbside. All packing materials should be placed in your recycling bin or cart.
Only household trash should be thrown in your trash cart, preferably bagged. Bagging helps keep your cart clean and reduces wind blown litter. Do not place yard waste, brush, or any construction debris in your cart. Automotive parts, tires, hazardous waste, hot ashes and corrugated cardboard are also prohibited. You should place recyclables in the labeled recycle bin for collection.
Search specific materials through the Waste Wizard.
Call the North Carolina One-Call Center at (800) 632-4949 or 811 to have your utilities marked with paint (generally within 48 hours of the call).
Contact Customer Service at (919) 362-8676 to report missed collection, or complete the online form linked here.