(919) 249-3531
Link: Electric Utilities Page
Questions or concerns about your bill should be directed to the Utility Billing & Customer Service Department at (919) 362-8676.
Because of privacy laws and needing to verify caller information with your account, the Electric Utilities Department staff are unable to
answer Utility Billing Account questions or concerns. You will need to contact the Utility Billing and Customer Service Department.
Account Services and Bill Payment: (919) 362-8676
24 Hour Power Outage Line: (919) 372-7475